Thursday, November 25, 2010

Black Friday Shoppers

Just a warning from my personal experience: Don't buy Kodak, or you will probably regret it like I do.

So disgusted with this company, it's not even funny. We purchased a $500 printer a few years ago, and it never worked properly. Would have been more adamant about getting it replaced if we hadn't been burnt out of our house at the time. Not that it would have mattered. I'd asked twice for them to take it in for repairs, but they just told me these things "happen" and would have to send me a new print head, free of charge.

Fine. I could print my homework in approximately 7-10 business days....

This issue was constant. If I did not use my printer for more than a week, I would need to replace the print head to get it up and running again. Major pain in the ass, if you ask me, but at least I didn't have to pay for it, right?

Well, conveniently, my printer is now out of waranty and they want me to pay for the print heads. Seriously??

Thanks a lot Kodak, you suck!!! Called customer support, they refused to transfer me to someone who could help, then the IT guy actually hung up on me.

Hmmm, will I ever trust your company again? What do you think?